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SERVICES

IT Outsourcing

TMES is committed to delivering exceptional service. Our clients deserve nothing but the best from us. We continuously enhance our capabilities to excel as a premier provider of IT outsourcing services, backed by a team of experienced professionals. With specialised expertise, we tailor solutions to meet your business needs, ensuring international standards in IT infrastructure planning and deployment. Our services elevate your organisation's IT management, driving efficiency and growth together.

Benefits of IT Outsourcing

01

Help mitigate risks in operations

Avoid the burden of hiring full-time employees and reduce the hassle of inconsistent IT system maintenance when employees leave.

02

Provide comprehensive IT services under one roof

Covering hardware, software, and solutions, eliminating the need to spend time searching for multiple IT companies.

03

Services provided by experts

Work at full capacity to deliver excellent service to the organisation through a team of IT services experts who have undergone IT training and practical exercises.

04

Enhance organisational security

Prevent leaks of critical data or incidents that could disrupt operations with ISO 27001 standards.

How can we assist your business?

We offer flexible IT outsourcing solutions tailored to meet the needs and budgets of companies of all sizes. Our team of technology experts, including IT support, network engineers, and application support, is well-trained and equipped to handle customer service and project management with skill and efficiency. Each team member brings essential skills and specialised expertise necessary to address your business's information technology needs.

Cover all aspects of IT maintenance, from network systems to email services

Team undergoes rigorous IT training and practical exercises

Certified by AWS, Microsoft, Alibaba Cloud, and ITIL for global IT standards

Provide comprehensive IT services under one roof, encompassing hardware, software, and solutions

Consolidate IT equipment expenses including backup devices and security apparatus

Support available at every level, catering to organisations of all sizes in both the public and private sectors

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IT Outsourcing services are in high demand, and we collaborate with companies of all sizes across industries. Therefore, we employ best practices to enhance operational efficiency. We allocate IT service personnel who specialise in your business sector, each team led by project managers and technical experts with over 14 years of experience. Through our experience, we have found that establishing teams like these helps us maintain service quality and foster business continuity.

Why choose us?

Swift Service Delivery

Resolve IT issues promptly to ensure smooth business operations. Our engineers provide swift and efficient technical support for medium to large organisations, addressing technical issues promptly and effectively.

Minimise Downtime

We manage your IT infrastructure, allowing you to focus on core business activities with regular maintenance and monitoring. Rest assured, your IT systems will remain stable and reliable.

Immediate Deployment

In emergencies, we can deploy IT staff to your location promptly, matching your required skillsets. Our service is fast and time-saving.

Quality Work

We prioritise every moment of operation, ensuring that processes are audit-ready with monthly performance reports.

IT Outsourcing Services

Escalation Flow

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Our IT Outsourcing Plans

Recommended
IT Outsourcing Service (OS)
Recommended
IT Managed Service (MS)
Implementation Service (IS)
Purchase Computer and Software (PC)
Hardware Purchase Recommendations and Standards
Software Purchase Recommendations and Standards
Asset Management
Software Installation
Computer Troubleshooting Support
Operating System and Application Patching
Managed Computer Configuration
Endpoint Security Configuration

Contact us

What service are you looking for?

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